Remote/Mobile Support
Contains articles about resolving issues and using tools for working outside the office.
Requirements:
Firm Issued Computer
VPN Access
Username and Password
Overview: Instructions on how to log into the
time management syst...
Thu, Mar 19, 2020 9:38 AM
Overview
This support article covers how to resolve the issue of missing or not working drives especially when on VPN. You must verify that you are c...
Fri, Jul 15, 2022 12:23 PM
Requirements:
An available wireless connection
You must know the name and password of the connection.
Smith & Howard issued laptop.
...
Tue, Jan 14, 2020 7:42 AM
Overview:
This article includes frequently asked questions you may have when working from remote
Monitor/Screens
Q. I have a monitor at h...
Mon, Apr 13, 2020 11:31 AM
Requirements:
Global Protect
Internet Connection
Overview:
This article will show our contractors how to connect to the SHTSapp2 server u...
Mon, Aug 16, 2021 5:15 PM
Requirements:
Smith + Howard Account
Internet Connection
Web Browser (Microsoft Edge recommended)
Overview:
AVD is the virtual machine use...
Wed, Oct 5, 2022 4:01 PM
Requirements:
Smith + Howard Account
Internet Connection
Web Browser (Microsoft Edge recommended)
Overview:
AVD is the virtual machine use...
Wed, Oct 5, 2022 4:15 PM
Requirements:
Smith + Howard Account
Internet Connection
Access to a Remote Application
Overview:
Smith+Howard provides access to certain ...
Wed, Dec 7, 2022 11:00 AM
When experiencing issues with using or accessing a remote system, the Technology Department may require information about the connection being used. This ...
Thu, Aug 17, 2023 10:16 AM