Requirements:
- Virtual Machine (AVD or WVD)
- Smith + Howard Credentials
Overview:
This guide will assist Contractors on what to expect after the ctr prefix is removed from their email account. Example [email protected] to [email protected].
- Unsubscribing and Resubscribing from Remote Desktop
- MFA Setup (Re-Registry Required)
- Account Sign-Ins
Unsubscribing and Resubscribing from Remote Desktop:
- Navigate to the Remote Desktop Application. Follow this guide on how to access remote resources: Accessing Remote Resources (2022)
- Unsubscribe from your old "ctr" account. You will click on the 3 dots near your credentials.
- Re-Subscribe with your new credentials provided in your updated Welcome Letter
MFA Setup (Re-Registry Required):
- Follow the steps on the attached guide on how to set up Multi-Factor Authentication (MFA): Microsoft 365 MFA - How to setup MFA
Account Sign-Ins:
- Please note this is not an inclusive checklist. Account Sign-Ins will vary based on the applications and software your department utilizes.
- Below are the core applications you will want to verify that you are signed into with your new credentials:
Should you run into any issues or need assistance, please contact the help desk. You can submit a ticket HERE , by emailing the help desk at [email protected], or by calling 404.879.3434/ x3434.