This article includes instructions on how to use chat session in Cisco Jabber. This application is included with all firm-issued workstations and can be used, among other things, to message firm colleagues.
Requirements
- Firm-issued workstation
- Firm-issued telephone number/Extension
- Connection to the Firm network via wired, in office wireless, or VPN
- Jabber running and signed in
Overview
Jabber has the ability to host a chat session between Smith & Howard colleagues. These chat sessions can be between two or more people, and
can allow you to send messages, files, or share your screen. For more
information about Jabber, see:
The chat window
When you begin a chat, or someone else sends you a chat, Jabber's "Chat Window" will open. This is an overview of that window:
- Conversation List - As you enter more chats, they go to the same window. You can navigate between the different chat sessions here
-
Info - The name person or people you are currently chatting with
- Add - Add person to your Jabber contacts - This button will only appear if the person you are chatting with is not already a contact
- Share Screen - Begins a screen sharing session with the person you are chatting with
- Open Audio Options - Allows you to change your audio options in Jabber
- Call - Begins a call to the person you are chatting with
- Text area - Enter the message you wish to send to the other person in this area
- Chat features - Ways to enhance the current chat session, see below
Chat Features
Send a screen capture
- Allows you to take a screenshot of your computer and then send it to the chat session
Send a File
- Allows you to send a file to the chat session
Insert an emoticon
Allows you to insert emoticon into your message
Edit the font
Allows you to edit the font of the messages you send
Add participants
Allows you to add other colleagues to the chat session
Show this chat in a new window
-
Will separate this chat from the main chat window into its own window