Requirements:

  • Active internet connection
  • Access to Outlook
  • Smith & Howard network account & password
  • Ironscales

What is Phishing:


Phishing is a type of cyberattack where malicious users use deceptive communications such as emails to trick recipients into revealing sensitive information


Example:



Reporting Phishing/Spam with Ironscales:

  1. Navigate in Outlook to the email you are unsure of.



  2. Select the Home tab at the top, then select Report Phishing Ironscales




  3. Ironscales will prompt for confirmation. You will be able to select a reasoning using the dropdown. Once confirmed, click "Report"



Reporting in the Outlook mobile app

    1. Navigate to the email you're unsure of

        


    2. Tap on the three vertical dots circled in the picture below

         


    3.More options will appear, tap on the Ironscales "Report Phishing" Icon 

         


    4. Select a reason and tap on Report 

         



Should you run into any issues or need assistance, please contact the help desk. You can submit a ticket HERE , by emailing the help desk at [email protected], or by calling 404.879.3434/ x3434.