S+H Technology Services

Requirements:

• Remote desktop on the Local Machine
• S+H Credentials
• RDP Assignment (Request from Technology) 

Overview:

• Items to be done before switching to the new system
  
  • Save Files to OneDrive
  • Unlicensed CW in current sessions
• Items to be done after connecting
  • Check Adobe preferences - https://helpdesk.smith-howard.com/a/solutions/articles/5000096814
  • License CW
  • Check Office sign-ins

Section 1: Please verify the following things before switching to the New System

Step 1:  Logged in to the current Virtual machine and checked all files saved to OneDrive, as shown below

Step 2: On the user's old computer, open CaseWare Working Papers.

 In the blue bar to the left, press Revoke License as shown below

        A new window will open with the options for:

• Automatic Revocation 
• Manual Revocation 
  

-  Keep the Automatic Revocation ticked and press Next.

-  Press Next again, and a message saying the license has been revoked will appear.

- CaseWare's license on the old machine is successfully revoked.

 If you encounter any issues or require assistance, please contact the help desk. You can submit a ticket HERE, by emailing the help desk at [email protected], or by calling 404.879.3434/ x3434.

Section 2: After logging into the New System, please verify the following things

 

Step 1: Microsoft Teams, Outlook, and OneDrive Sign-in

Step 2: check Adobe Preferences, followed by the link below

 - https://helpdesk.smith-howard.com/a/solutions/articles/5000096814

 

Step 3:  CW Papers License registration. Please follow the steps below