Overview: Guide on fixing issues with Prior Year locators not working and an updated guide on install and setup of Locators for prior year locators. Please note that to open previous year locators, 2019 Year needs to be first installed and kept installed.


Requirements:

  • GST Account
  • Platform Components installed (accessible through S: Drive run as admin, follow steps in guide before installing)
  • RS 2019 Client (Run as admin on install, follow steps before installing)
  • RS Client of the needed year (2019 & Prior)

<<CleanUpRegEntries_Client_HKCU_SW_RIA (2) (1).zip>>

 

  1. Download and extract the Shared file below -- Sent from Thomson Reuters Support

 

  1. Uninstall Platform Components and any RSClient you may have on your computer.

To make sure you don’t have any remaining file about the installation corrupted we need to uninstall Platform Components and any RSClient you may have. You can do it from:

Control Panel > Program and Features > Right Click on the software and uninstall.

Uninstall or change a program To uninstall a program, select it from the list and then click Uninst Organize Uninstall Name Postman xg-6_64 9.31.0 Uninstall Publisher P ostman

 

  1. Rename from the shared folder "CleanUpRegEntries_Client.txt" to "CleanUpRegEntries_Client.reg"

Let’s go back to the folder where we extracted the shared files from the Referral (Support). Inside the folder there will be two files with the following names:

Name C lean U ntries_Client.txt HKCU SW RIA.txt Text Document Text Document

Please rename the CleanUpRegEntries_Client.txt to CleanUpRegEntries_Client.txt, once you’ve

done this, you’ll be prompted with a warning mentioning you’re changing the extension file

type. You can safely ignore the warning and click on Yes.

Size CleanU R Date modified 7/18/2022 AM 1221 PM Type Text Document Text Document Rename If you change a file name a-tension, the file might become unusable. Are you sure you want to change it? No

Note: If you only see the name file and not the “txt” part, please go to “View” on your file

explorer on the top and make sure you have checked the highlighted option:

Home Share preview pane Navigation Details pane pane • Panes u esrtop View Extra large icons Small icons Tiles EJ Large icons List Content Layout Medium icons Details 9/9/2022 12:21 PM Soft Group by • Add columns • Size all columns to fit Current view Text Document Item check boxes File name enensions Hidden items IOK8 Hide selected items Options


  1.  Execute "CleanUpRegEntries_Client.reg" by double clicking. Click on Yes

We need now to execute the registry file named CleanUpRegEntries_Client.reg. When you

double click on it you’ll be prompted if you’re sure to execute the file. Please click on yes.

Once we have done this our computer will be free from any corrupt file during the installation or

any registry entry about the Classic Organizer.
 

  1. Install Platform Components from the S: Drive (Run as Admin)

P1atCompSetup (2).ехе labvpc (1).tempIate labvpc.template Run аз administrator


Install the RS 2019 Client (Run as Admin) through the GoSystemTax Options page: Login > Options > Download Clients > 2019 Client > open folder path> Right click and run as Admin

THOMSON REUTERS Option• Help Log Off

COSYSTEM TAX RS Home Retums Returns Processing Password Preferences Download Client 2021 Client 2020 Client 2019 Client 2018 Client 2017 Client 2016 Client 2015 Client 2014 Client 2013 Client MFA Settings API Token Update Email Address Admin Repons Suppotl e-Form RS Kl Analyzer Install RS Client Software, Version 19.19.2360.0 RS 2019 Client Click Install on the left to start the Client setup n If you need to continue without installing the RS Client, Click Here to continue • You can return to this page at any time using the User Options I Download Client menu option

 


Install the RS Client for the needed year (In Case You Forget  --> Run as Admin)
 

  1. To confirm everything installed properly, follow this file path to confirm that the Chrome Support folder is populating:
     This PC > OS (C:) > Program Files (x86) > RIA
     A RS2019 folder should show up as well

ThisPC 》 OS ( 0 ) 》 P 「 09 mF 一 一 x ) 》 RIA 》 Name ChromeSupport

  1. Rename the "HKCU_SW_RIA.txt" to "HKCU_SW_RIA.reg" as we did earlier in Step 3
     Execute "HKCU_SW_RIA.reg" -- Click Yes on the prompt that appears 
  2. Launch Registry Editor aka RegEdit to confirm that the following path is accessible: 
     Computer\HKEY_CLASSES_ROOT\FAPSWINShellGST19\Shell\Open\command
     

  1. Try to open a locator.  Please note that the locator of that year will need to be installed as well ex. 2016 locator will need RS 2016 Client