Requirements:

  • An internet accessible device.
  • Physically located in the office.


Overview:

This guide will be used to understand how to connect to the guest Wi-Fi. 

  1. Connecting to Guest Wi-Fi
  2. Troubleshooting
  3. Disclaimers


Section 1: Connecting To Guest Wi-Fi

  1.   Open the Wi-Fi menu on the device you want to connect. On Windows computer, it will be the Wi-Fi icon in the bottom right of the screen. In this case the Wi-Fi icon will look like a globe.
  2. From the Wi-Fi options, Find "SHVisitor". Click on it, then click connect.
                                                                                                                                                                   
  3. You will be prompted for a password for SHVisitor. The password is  WelcomeMOU21   
  4. After connecting to Smith+Howard Guest, open your web browser and go to https://smith-howard.com/. If the website loads, you have connected to the guest internet. If not, move on to troubleshooting.


Section 2: Troubleshooting

  • Confirm that you are trying to connect to "Smith+Howard Guest". You will not be able to connect to "SHSecure" or any of the other protected networks.
  • Double check the capitalization and no space when typing "WelcomeMOU21".


Section 3: Disclaimers

  • As a guest you may stay connected for up to 8 hours at a time per device 
  • You may re-register as a guest as many times as needed on as many devices as desired 
  • This is not a protected or filtered connection, please use at your own risk 
  • This is a shared connection, so please be aware that a large number of users on the system may significantly slow down speeds and affect services such as video, audio or VPN services. 


Should you run into any issues or need assistance, please contact the help desk. You can submit a ticket HERE , by emailing the help desk at [email protected], or by calling 404.879.3434/ x3434.