Requirements:

  • MDM Compliant Device
  • Internet Connection
  • S+H Account

Overview:


This article will guide you on downloading the Microsoft Authenticator app on IOS/Android which will be used as a multifactor authentication method for all sign-ins going forward. This app is needed to elevate our security. 

  • Downloading on IOS
  • Downloading on Android


Downloading on IOS:

  1.   You will open your App Store on your Apple Device or you can open this link on your phone - Microsoft Authenticator on the App Store
  2. Once in the app store the app should appear like the following.
  3. Once you have downloaded proceed to the following article to continue setup: https://helpdesk.smith-howard.com/support/solutions/articles/5000077200




Downloading on Android:

 

  1.  You will open your App Store on your Apple Device or you can open this link on your phone - Microsoft Authenticator
  2. Once in the Google Play store on your Android Device the app should appear like the following
  3. Once you have downloaded proceed to the following article to continue setup: https://helpdesk.smith-howard.com/support/solutions/articles/5000077200

Should you run into any issues or need assistance, please contact the help desk. You can submit a ticket HERE , by emailing the help desk at [email protected], or by calling 404.879.3434/ x3434.