How to find the ShareScan files on your computer

Requirements:

  • WorkStation
  • Internet Connection

Overview:


Through this article, you will be able to find where the ShareScans are sent from each Scanner. You will be able to locate and identify your network drive that holds them

!Note: Scans will be held in your locations for four days before they are automatically deleted!


UserScans:

  1.   Start at your home screen and Open "File Explorer."                                                                                                                                              
  2.  Once the File explorer is opened. Use the left side scroll tab and click on "This PC." It should show you all your network locations.                                                                
  3. Look for the  Z Drive named after your username. That is the drive that holds all ShareScan documents.
  4. Once you have opened the drive it will display all the ShareScan documents that have been sent to it via the Scanners.



Should you run into any issues or need assistance, please contact the help desk. You can submit a ticket HERE , by emailing the help desk at [email protected], or by calling 404.879.3434/ x3434.