Requirements:

  • Firm-issued computer

Overview:

This article will walk you through how to manually update to CaseWare Working Papers 2020.


Automatic Upgrade

 

  1. After restarting your computer and logging on within 10 minutes the notice below will come up:
                   NOTICE: To not run the upgrade at this time click the X in the upper corner, you will have to use the Manual Upgrade method below later to access and use CaseWare
  2. Please ensure that CaseWare, MS Word, and MS Excel are closed, if they are open you will see the message below:
  3. Once CaseWare, MS Word, and MS Excel have closed the upgrade will continue:
  4. Once the upgrade is completed the system will notify you:
  5. While a reboot is not required we strongly recommend you do so to avoid potential further issues.


Should you run into any issues or need assistance, please contact the help desk. You can submit a ticket HERE , by emailing the help desk at [email protected], or by calling 404.879.3434/ x3434.