Requirements:
- An already enrolled Android device
Overview:
When you are disposing of a device or giving it to someone else to use, the firm's resources should be securely removed from the device first. This will ensure that the device cannot be used by an unauthorized person to access firm information. This article will guide you through the process of removing the Work Profile from your Android Device. Once this is done, the device will no longer be able access firm resources unless it is enrolled again.
Unenroll Your Android Device
- Open the Company Portal app from the Work Profile
- Tap the "Three Bars" icon in the upper-left corner
- Tap "Remove Comapny Portal"
- The device will display a warning that you will lose access to firm resources, tap "OK"
- The device will begin removing firm resources and the Work Profile. This may take a few minutes
- Once it is complete, the app will close and the Work Profile will have been removed from your device.
Should you run into any issues or need assistance, please contact the help desk. You can submit a ticket HERE , by emailing the help desk at [email protected], or by calling 404.879.3434/ x3434.