Requirements:
  • Firm issued or approved portable dock
  • External monitor able to be connected by one of the following connections types;
    • DisplayPort/ DP
    • HDMI
    • VGA

Overview:


This article and video will walk you through connecting each of the different types of firm provided portable docks. While other docks may be available and may possibly work we are unable to support them and can not provide software install or support for them.


Cable/connector types used in this video:

  • DisplayPort/DP (cable and port)
     
  • HDMI (cable and port)
  • VGA- not recommended- (cable and port)

       


Unsupported cable/connector types:

  • DVI/DigitalVideo
  • Mini Ports - if your monitor supports these you may be able to get a cable that goes from mini to full size however our docks do not currently support the port/ connector type
    • Mini DisplayPort/DP
    • Mini & Micro HDMI
    • Thunderbolt Video


Should you run into any issues or need assistance, please contact the help desk. You can submit a ticket HERE , by emailing the help desk at [email protected], or by calling 404.879.3434/ x3434.