This article is an overview of the phone call features within Cisco Jabber. This application is included with all firm-issued workstations and can be used, among other things, to place and control phone calls.


One of the core functions of Cisco Jabber is the ability to control phone calls. Jabber can make and receive phone calls to your Smith & Howard extension, or control your desk phone during an active call. Any of the call functions used on a desk phone can be found through Jabber. Use the links below to learn how to use these features.

  • Jabber can either control your desk phone, make calls through your computer, or forward your phone to another destination. This article details how to change between these modes.
Placing Phone Calls Through Cisco Jabber
  • How to start a phone call from Jabber