Requirements:

  • Firm issued computer running windows 10
  • Office 2016 

Overview:

This addresses the issue of Adx Task Pane popping up along side the outlook window, the following steps will stop this from reoccurring

                                     


 Resolving the Adx Task Pane error: 

  1. In the menu bar choose the FILE option.                                                                                                                                               

                           

                                   

   

      



      2. Next select "Options"

                                                                                                                         

                                      



         3. Under the General tab the first section should be User Interface Options. 


                                  




          4. Under user interface change "Optimize for best appearance" to "Optimize for compatibility"


                               


        


 5. Once you complete the steps above. Close Outlook and Reopen Outlook and the ADX Task Pane will be removed.



                   



Should you run into any issues or need assistance, please contact the help desk. You can submit a ticket HERE , by emailing the help desk at [email protected], or by calling 404.879.3434/ x3434.