Requirements:

  • Firm issued laptop with GoSystem Tax RS installed
  • Valid and current login information for GoSystem Tax RS

Overview:


This article will walk you through:

  • Verifying the major version of the software installed on the GoSystem Tax RS servers
  • Verifying what year and version GoSystem Tax RS are installed on the workstation

Section 1: Checking workstation and server versions

  1. Log into GoSystem Tax RS using your login credentials and Firm information
  2. Click on HELP in the upper right corner of the page (highlighed by the BLUE box in the image below)
  3. From the new menu that opens on the left choose "About GoSystem Tax RS" (highlighted by the ORANGE box in the image below)
  4. To check the server version look at the first line of the window to the left. It will state "Version XX-XX". This is the major version, sub-versions (i.e. 17-03.2F) are not shown here. (highlighted by the GREEN box in the image below)
  5. To check the workstation versions installed and to see what return years are supported by the server look in the box "RS Client Version Info". The years supported will be listed on the left, and if the client is installed on the workstation then the version will be listed on the right (highlighted by the RED box in the image below)


  6. If you believe the current version installed is the wrong version or if you are missing a year that you need then please contact the Help Desk.


Should you run into any issues or need assistance, please contact the help desk. You can submit a ticket HERE , by emailing the help desk at [email protected], or by calling 404.879.3434/ x3434.