1. Call the voicemail system and log in with your PIN.
2. At the Main menu, press 4 for Setup Options, then press 1 for Greetings.
3. After Voicemail plays your current greeting, follow the prompts to re-record  it. 
  • To pause or resume recording, press 8. To end recording, press #. 

Turning Your Alternate Greeting On or Off

When you turn on your alternate greeting, you can set a date and time for it to turn off or you can leave it on indefinitely.
To activate or deactivate your alternate greeting:
1. Call the voicemail system and log in with your PIN.
2. At the Main menu, press 4 for Setup Options, then press 1 for Greetings.
3. Press # to skip hearing your current greeting.
4. Follow the prompts to turn your alternate greeting on or off.
5. If you turned on your alternate greeting, follow the prompts to set when you want it turned off or to leave it on  indefinitely. 

Changing Greetings

When you turn on a personal greeting, you specify how long you want it available for use. Cisco Unity Connection
Voicemail plays the greeting in the applicable situation until the date and time that you specified, and then the greeting is
automatically turned off. For example, you can set your alternate greeting to stop playing on the day that you return from a  vacation. 

  • You can also set a greeting to play indefinitely, which is useful when you turn on the busy or closed greeting. 
  • You select from one of the following sources to specify what callers hear when a greeting is on:

Action Description
Re-record This Greeting
Voicemail plays a greeting that you record. 
*Note: Recording a greeting does not turn it on.



System Greeting
Voicemail plays a prerecorded greeting along with your
recorded name (for example, "Sorry, <your name> is not
available"). If you do not have a recorded name,
Voicemail uses texttospeech
to read your display name
instead. When a greeting is on but not recorded,
Voicemail plays a prerecorded system greeting.
You can turn off a greeting at any time. When a greeting is off, Voicemail no longer plays it, though the recording is not
erased.